Your customer-facing experience is worth a lot more than your current salary.
NudgeLab trains support, BDE, telesales and SDR professionals to break into Customer Success at SaaS companies in India - through live programs built for real career changers.
20,000+
CS jobs open in India
₹16 LPA
Average CSM salary
4 Weeks
To pivot your career
100%
Live, not recorded
CHOOSE YOUR PATH
Two ways to make the move
Both programs lead to the same outcome. The difference is how much personal attention you want along the way.
Group Cohort Program
A 4-week live program on weekends. Learn alongside a cohort of peers, build your CS portfolio, and get placed at SaaS companies in India.
- 8 live Zoom sessions
- Weekend batches
- Community of peers
- Job application support
1:1 Coaching Program
Work directly with Naveen in private sessions. More handholding, more personalised feedback, and a learning pace built entirely around you.
- Private sessions with Naveen
- Tailored curriculum
- Direct feedback on your work
- High-touch job search support
Not another online course.
Live, not pre-recorded
Every session is live on Zoom with Naveen. Real questions, real answers, real accountability - not a video course you never finish.
Built for career changers
NudgeLab is not for freshers. It is built for people with 1+ years in support, BPO, telesales, BDE or SDR who are ready to move up.
Outcomes, not certificates
The goal is a job offer from a SaaS company, not a PDF to frame. The curriculum is built entirely around what hiring managers actually want.
Hi, I'm Naveen.
I've been in Customer Success at SaaS companies in India for years. I built NudgeLab because I kept seeing talented people stuck in support and BPO roles who had everything they needed to make the move - except someone to show them how.
Every session I teach is the exact framework I wish I had when I was starting out.
NudgeLab
"Sometimes all it takes is a nudge."